Privacy Policy

Section 01

Information we collect

Depending on how you use HSS, we may collect:

• Account information such as name, email address, phone number, profile photo, location, and language preferences
• Content you choose to share, including posts, comments, jobs, rentals, marketplace listings, business listings, events, messages, reports, and support requests
• Membership and entitlement status, including whether an active Sadasya membership unlocks full app features
• Business Access status, which is free and invite-only
• Device, app, and usage information such as app version, device type, diagnostics, logs, and feature interactions
• Safety, moderation, fraud-prevention, and audit information needed to protect the platform and community

Section 02

How we use information

We use information to operate and improve the HSS platform, including to:

• Create and manage user accounts and profiles
• Show community posts, messages, listings, jobs, rentals, marketplace items, businesses, and events
• Manage Sadasya membership access, app feature access, and Business Access eligibility
• Provide support, respond to privacy requests, and communicate important notices
• Moderate content, investigate reports, reduce spam, prevent fraud, and protect community safety
• Analyze app performance, fix bugs, and maintain secure infrastructure

Section 03

Services we use

HSS may use trusted service providers and platform tools to run the app and website, including Supabase, Cloudinary, RevenueCat, Google/Firebase services, Expo services, hosting providers, email tools, analytics, diagnostics, and other infrastructure providers where applicable.

Subscriptions and entitlement management may be handled through Google Play and RevenueCat. We do not store full payment card information.

Section 04

Sharing information

We do not sell your personal information. We may share limited information only when reasonably needed to:

• Operate HSS through trusted service providers
• Process subscriptions, entitlements, diagnostics, storage, hosting, or support workflows
• Respond to legal requests or comply with applicable law
• Protect users, prevent fraud, enforce our Terms, or investigate safety and moderation issues
• Handle disputes, abuse reports, payment/subscription records, or audit requirements

Section 05

User responsibility and public content

Users are responsible for posts, messages, listings, transactions, meetings, and interactions. Some content you submit may be visible to other users in the app. Please do not share sensitive information publicly or send payment, identity, or personal details unless you have verified the other party and understand the risk.

Section 06

Data retention

We keep information for as long as reasonably needed to operate HSS, support users, maintain safety, comply with obligations, and resolve disputes. Account/data deletion is request-based.

Some records may be retained where necessary for security, fraud prevention, moderation, legal compliance, dispute handling, subscription/payment records, or audit logs.

Section 07

Your choices and requests

You may contact us to ask privacy questions, update information, request account deletion, or request data deletion. Email admin@hamrosanosansar.com or use the in-app path: Account → Contact / Request → Privacy / account deletion / other.

Deletion is not instant, and we may need to verify your account before completing a request.

Section 08

Age guidance

Accounts, posting, messaging, rentals, jobs, marketplace activity, and payments are recommended for users 18 and older. We do not knowingly collect personal information from children under 13.

Section 09

Security

We use reasonable technical and organizational measures to protect information. No app, website, or internet service can guarantee perfect security, so users should also take care when sharing information or meeting others.

Section 10

Changes to this policy

We may update this Privacy Policy as HSS grows or as legal, safety, or product needs change. The updated version will be posted on this website.